The right message, to the right person,
in the right place, at the right time

The financial and banking industry has ample opportunities to enhance automation and expand connectivity with customers by leveraging the value of social networks and the development of digital technologies.

However, the challenge of this industry is how to make users understand the benefits of product packages, trust in the benefits they will receive; protect the brand image as well as build customer loyalty.

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Industry-specific solutions

Protect brand image and value
24/7 crisis management

Risk management & brand image protection by early warning of potential crises

Brand Health Tracking

Learn customer feedback to improve brand effectiveness

Commodity research

Keep up to date with customer changes in the financial industry

Provide personalised experiences
Understand the target customer

Discover customer expectations, unmet needs for financial services

Create Sales Opportunities

Search for potential customers on social networks, know their special needs, and offer the most suitable product packages for their own needs.

Social CRM

Engage with customers across all social media platforms in a fruitful way through a single platform

Case study

Learn more about Buzzmetrics solutions through a case study

What is social listening and how does it play in social media marketing?

As social networks evolve, social listening has also developed accordingly to catch up with the need to understand users of marketers. How has social listening been applied to social media marketing over the years? Is Social Listening a Measurement Tool Anymore?

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Accompanying 300+ customers in various industries

Customer success is the most powerful motivator for us to grow every day

Solution Packages by Industry

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