Buzzmetrics is a member of YouNet Group - the leading SocialTech Group powering Sales, Marketing and Operations.
Founded in 2013, Buzzmetrics is the pioneers of using social listening data to bring businesses & consumers closer together. Based on the key idea that social media is a virtual society where people live their second life, we exist to deliver better business outcomes through the understanding value of online voices.
Buzzmetrics is rapidly expanding and we are looking for steady and analytical professionals to help support our growth.
Under the leadership of Research Manager, Research Supervisor is responsible for managing a client servicing team (5-7 members) to ensure best quality of service delivery and client happiness through smooth team operation and project optimization.
Research Executing (40%) – Daily
Independently set up basic projects (Brand, Campaign Tracking) as assigned by Senior Level.
Works on the analysis and interpretation of results, provides feedback to clients and writes reports and recommendations
Co-ordinates the execution of projects and handles other departments responsible of the data collection and processing
Client Consulting (40%) – Daily
Regular & timely correspondence on simple daily requests with less senior supervision
Deliver on commitments and flawless execution
Assist Senior Research Executive/ Research Supervisor on meeting clients to deliver research results
Cost Management (20%) – Monthly
Put effort in ensuring assigned tasks are within set deadlines & time budgets
Bachelor degree in Economics, Marketing or related field
Strong sense of client service
Strong project management skills
Able to work under pressure and meet aggressive deadlines
Teamwork, good communication
Be organized and detail-oriented
Fluent in Vietnamese and good command of English especially writing
Proficient in Microsoft Excel & Powerpoint and Google Spreadsheet & Slides
Fresher or ideally, 1 year experience in marketing field or related position
Any other experience to prove that you can do the job well
Possess high level of reliability, integrity and personal ethics